About the role
In this contract role, you will provide technical support to end-users, troubleshoot software and hardware issues, and assist with IT infrastructure management. The ideal candidate should have a solid understanding of computer systems and networks, along with strong communication skills. You will work in a collaborative environment where your contributions will directly enhance user productivity and satisfaction. This hybrid work model allows flexibility in working both remotely and onsite.
What you'll do
- Provide technical support
- Troubleshoot hardware and software issues
- Assist in IT infrastructure management
- Document support processes and solutions
What you'll need
- Degree in IT or related field
- 2-4 years of experience in IT support
- Strong problem-solving skills
Skills
Technical troubleshooting
Customer service
Knowledge of computer networks
Good to have
Certifications like CompTIA A+
Experience with helpdesk software
Benefits
- Flexible work hours
- Opportunity for contract renewal
- Skill development programs
Interested in this role?
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Questions about this job
What are the main responsibilities of the IT Support Technician?
You will troubleshoot technical issues and provide solutions to end-users.
Is this role remote or onsite?
It's a hybrid role, allowing both remote and onsite work.
What is the salary range for this position?
The salary is between INR 50,000 to INR 70,000 monthly.
What qualifications are needed for this role?
A degree in IT or related field, along with 2-4 years of experience in IT support.
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