Customer Support Executive

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Durgapur, West Bengal
Work mode
Remote
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client's customer support team as a Customer Support Executive, where you will assist customers with inquiries and concerns.

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About the role

As a Customer Support Executive, you will be the main point of contact for customers seeking assistance. Your responsibilities will include responding to customer inquiries via phone, email, and chat, resolving issues, and ensuring customer satisfaction. This role is ideal for candidates who are passionate about helping people and possess strong communication skills.

You will receive comprehensive training to equip you with the knowledge needed to provide excellent customer service. If you're looking for a supportive environment to kickstart your career in customer service, we invite you to apply.

What you'll do

  • Respond to customer inquiries
  • Resolve customer issues
  • Maintain customer records
  • Collaborate with team members

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer skills

Skills

Problem-solving Communication Patience

Good to have

Experience with customer service software Multilingual abilities

Benefits

  • Work from home
  • Training and development programs
  • Health benefits

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

Apply now

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Questions about this job

What kind of inquiries will I be handling?
You will assist customers with various inquiries, including product information and order issues.
Is prior experience in customer service necessary?
No, we welcome fresh graduates and entry-level candidates.
What are the working hours for this position?
This is a full-time remote position with flexible hours.

Listing last updated

Customer Support Executive

₹20,000–30,000 a month

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