About the role
As a Customer Support Associate, you will be the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and providing product information. This role is perfect for entry-level candidates who are passionate about customer service and eager to learn. You will be working in a supportive environment, handling customer queries via phone and email.
Our client offers flexible working hours and a chance to develop your skills in the telecommunications sector. If you are enthusiastic, dedicated, and have a knack for problem-solving, this position is for you.
What you'll do
- Respond to customer inquiries via phone and email.
- Troubleshoot customer issues and provide solutions.
- Maintain accurate records of customer interactions.
- Assist with product information and service inquiries.
What you'll need
- High school diploma or equivalent.
- Strong communication skills.
- Basic computer knowledge.
Skills
Excellent verbal and written communication.
Problem-solving ability.
Basic computer skills.
Good to have
Familiarity with customer service software.
Experience in a customer-facing role.
Benefits
- Flexible working hours.
- Work from the comfort of your home.
- Opportunity to grow within the telecommunications industry.
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main duties of this role?
You will assist customers with inquiries, troubleshoot issues, and provide information about products.
Is this position remote?
Yes, this is a part-time remote position.
Do I need prior experience to apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
What skills are important for this role?
Strong communication skills and a customer-oriented attitude are essential.
What is the expected salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
Listing last updated