About the role
As a Customer Support Associate, you will play a crucial role in assisting customers with inquiries and resolving issues. This entry-level position is perfect for individuals looking to start their career in customer service. You will receive training to equip you with the necessary skills to handle customer interactions effectively. Our client values a positive attitude and a willingness to learn, making this a great opportunity for freshers seeking to gain experience in a supportive environment.
What you'll do
- Respond to customer inquiries via phone and email.
- Assist customers with product-related questions.
- Document customer interactions and feedback.
- Collaborate with team members to improve service quality.
What you'll need
- High school diploma or equivalent.
- Strong communication skills.
- Willingness to learn and adapt.
Skills
Excellent verbal communication skills.
Ability to handle customer queries calmly.
Basic computer skills.
Good to have
Experience in customer service roles.
Familiarity with CRM systems.
Benefits
- Competitive salary for entry-level role.
- Training and development opportunities.
- Friendly work environment.
Interested in this role?
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Questions about this job
What are the primary responsibilities of the Customer Support Associate?
Responsibilities include answering customer inquiries and resolving issues.
Is this role onsite or remote?
This position is onsite in Goregaon, Nashik.
What is the salary range for this position?
The salary range is between INR 20,000 to INR 30,000 monthly.
Do I need prior experience?
No prior experience is required; training will be provided.
Listing last updated