About the role
As a Customer Service Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. The role requires patience, empathy, and excellent communication skills. You will work in a supportive environment that values customer satisfaction and teamwork.
This part-time position is ideal for individuals seeking flexible working hours while gaining experience in customer service. Training will be provided to ensure you are well-equipped to handle customer interactions effectively.
What you'll do
- Respond to customer inquiries via phone or email.
- Assist in resolving customer complaints and issues.
- Maintain accurate records of customer interactions.
- Provide product information to customers.
What you'll need
- High school diploma or equivalent.
- Strong communication skills and a friendly demeanor.
- Ability to work in a team-oriented environment.
Skills
Excellent verbal communication skills.
Problem-solving abilities.
Patience and empathy in customer interactions.
Good to have
Familiarity with customer service software.
Basic knowledge of product offerings.
Benefits
- Flexible working hours.
- Training and development opportunities.
- A supportive work environment.
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main duties of this role?
You will assist customers with inquiries and resolve issues.
Is experience necessary for this position?
No prior experience is required, making it suitable for freshers.
What is the work mode for this role?
This position is onsite in Kharagpur.
What salary can I expect?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated