About the role
In the role of Customer Relations Executive, you will be the frontline representative of our client, responsible for addressing customer inquiries and resolving issues. Your role requires excellent communication skills and a knack for relationship-building to foster customer loyalty.
You will work in a hybrid mode, allowing you to collaborate with the team both in-office and remotely. This position is a great fit for individuals who enjoy helping others and are committed to delivering excellent service. You'll have the chance to develop your career in a supportive environment while contributing to customer satisfaction.
What you'll do
- Respond to customer inquiries
- Resolve customer issues
- Build and maintain customer relationships
- Provide feedback to management
What you'll need
- Bachelor's degree in any field
- Experience in customer service
- Strong verbal and written communication skills
Skills
Customer-oriented
Problem-solving skills
Good interpersonal skills
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Health benefits
- Career growth opportunities
- Flexible work environment
Interested in this role?
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Questions about this job
What are the key responsibilities of this role?
You'll handle customer inquiries, resolve issues, and maintain customer relationships.
Is this position onsite or remote?
This is a hybrid role, combining onsite and remote work.
What experience is required for this position?
1-3 years of experience in customer service or relations is preferred.
What is the salary range?
The monthly salary ranges from INR 25,000 to INR 45,000.
How do I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated