Customer Relations Executive

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Surat, Gujarat
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
General / Multi-Industry

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Relations Executive in Surat, where you will enhance customer experiences and build lasting relationships.

Apply now

About the role

As a Customer Relations Executive, you will engage with customers to ensure their satisfaction and address any concerns they may have. Your role will involve interacting with clients via phone, email, and in-person meetings to foster strong relationships and improve service delivery. This position is ideal for individuals who are passionate about customer service and enjoy problem-solving.

You will work in a hybrid environment, balancing remote work with onsite interactions. Join a company that values your input and provides a supportive atmosphere for professional development. If you are enthusiastic, communicative, and customer-focused, this role is perfect for you!

What you'll do

  • Respond to customer inquiries
  • Resolve complaints promptly
  • Build and maintain relationships
  • Gather customer feedback

What you'll need

  • Bachelor's degree preferred
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment

Skills

Excellent communication skills Problem-solving abilities Customer service orientation

Good to have

Experience in CRM software Familiarity with customer feedback tools

Benefits

  • Health insurance
  • Performance bonuses
  • Professional development opportunities

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What will my main duties be?
You will handle customer inquiries, resolve issues, and maintain customer relationships.
Is previous customer service experience necessary?
1-3 years of experience in customer relations is preferred but not mandatory.
How does the hybrid work model operate?
You will work both remotely and onsite, depending on customer needs and company policies.

Listing last updated

Customer Relations Executive

₹20,000–35,000 a month

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