Telecommunications Technical Support Specialist

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Bilaspur, Chhattisgarh
Work mode
Remote
Job type
Contract
Experience
2–5 yrs
Category
Telecommunications

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Telecommunications Technical Support Specialist for a contract position. This remote role is perfect for tech-savvy individuals looking to assist customers with technology solutions.

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About the role

In this role, you will provide technical support and troubleshooting for telecommunications products and services. You will work closely with customers to resolve issues, explain product features, and ensure customer satisfaction. This position requires a strong understanding of telecommunications systems and the ability to effectively communicate technical information to non-technical users. Ideal candidates will have a proactive attitude and a commitment to delivering high-quality support.

If you enjoy solving problems and have a background in telecommunications or technical support, this role offers the chance to work from home while making a significant impact on customer experiences.

What you'll do

  • Provide technical support to customers via phone, email, or chat.
  • Diagnose and resolve technical issues related to telecommunications products.
  • Educate customers on product features and usage.
  • Document and track customer interactions and resolutions.

What you'll need

  • Bachelor's degree in Telecommunications, IT, or related field.
  • Experience in technical support or telecommunications.
  • Strong problem-solving skills and attention to detail.

Skills

Excellent communication and customer service skills. Proficient in troubleshooting and problem-solving. Familiarity with telecommunications systems and technologies.

Good to have

Knowledge of networking concepts. Experience with customer relationship management (CRM) software.

Benefits

  • Flexible working hours.
  • Opportunity to work from home.
  • Professional development and training opportunities.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Telecommunications Technical Support Specialist jobs in other cities

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Questions about this job

What are the daily tasks of a Technical Support Specialist?
You will handle customer inquiries, troubleshoot technical issues, and provide solutions for telecommunications services.
Is this role fully remote?
Yes, this is a remote contract position.
What is the expected experience level for this role?
Candidates with 2-5 years of experience in technical support or telecommunications are preferred.
What is the salary for this position?
The salary ranges from INR 30,000 to INR 50,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Telecommunications Technical Support Specialist

₹30,000–50,000 a month

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