Technical Support Executive

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Madhubani, Bihar
Work mode
Remote
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is hiring a Technical Support Executive to assist customers with IT-related queries.

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About the role

As a Technical Support Executive, you will provide assistance to customers facing technical issues. Your responsibilities include troubleshooting software and hardware problems, guiding users through solutions, and ensuring customer satisfaction. This role requires a good understanding of IT concepts and excellent communication skills, making it suitable for individuals with a background in technology.

You will join a dynamic team that values innovation and customer service. If you're looking to grow your career in IT support and enjoy problem-solving, this role is for you.

What you'll do

  • Provide technical support to customers
  • Troubleshoot software and hardware issues
  • Document customer interactions and solutions
  • Assist in software installations and updates

What you'll need

  • Degree in Computer Science or related field
  • Knowledge of IT troubleshooting
  • Strong problem-solving skills

Skills

Technical troubleshooting Customer service Effective communication

Good to have

Experience with specific software or tools Certifications in IT support

Benefits

  • Work-from-home flexibility
  • Health benefits
  • Opportunity for skill development

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the main duties of a Technical Support Executive?
You will troubleshoot IT issues and assist customers with technical queries.
Is this position remote?
Yes, this is a remote full-time role.
What qualifications are needed?
A background in IT or related fields is preferable.
What is the salary for this position?
The salary ranges from INR 30,000 to INR 50,000 per month.

Listing last updated

Technical Support Executive

₹30,000–50,000 a month

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