About the role
As an IT Support Specialist, you will troubleshoot hardware and software issues, assist users with technical problems, and ensure the smooth operation of IT services. You will work closely with the IT team to implement solutions and enhance user experiences.
This role is ideal for individuals with strong technical skills and a passion for problem-solving. The team offers a collaborative working environment that encourages continuous improvement and skill enhancement.
What you'll do
- Provide technical support to users via phone and email
- Troubleshoot hardware and software issues
- Maintain IT documentation and inventory
- Assist in the implementation of IT projects
What you'll need
- Bachelor's degree in Computer Science or a related field
- 3-6 years of experience in IT support
- Strong understanding of IT systems and networks
Skills
Good to have
Benefits
- Competitive salary
- Flexible working environment
- Opportunities for professional development
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