About the role
As an IT Support Specialist, you will be responsible for troubleshooting hardware and software issues, assisting with network management, and providing exceptional customer service to end-users. This role requires a solid understanding of IT systems and excellent problem-solving skills.
You will play a key role in ensuring the smooth operation of IT services and responding promptly to user requests. The ideal candidate will thrive in a fast-paced environment and enjoy working collaboratively with a team to resolve technical challenges.
What you'll do
- Provide technical support to users
- Troubleshoot hardware and software issues
- Assist in network management
- Document support interactions
What you'll need
- Degree in IT or related field
- 2-5 years of IT support experience
- Knowledge of network systems
Skills
Technical troubleshooting
Customer service skills
Knowledge of IT systems
Good to have
Certifications in IT support
Familiarity with remote support tools
Benefits
- Health benefits
- Training and development opportunities
- Work-life balance
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What qualifications are needed for this position?
A degree in Information Technology or a related field, along with experience in IT support.
Will I be working alone or in a team?
You will work as part of a dedicated IT team.
What are the typical working hours?
Standard working hours are Monday to Friday, 9 AM to 6 PM.
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