About the role
In this role, you will provide technical support to end-users across various platforms. Your primary responsibilities include diagnosing hardware and software issues, assisting with network connectivity problems, and maintaining IT equipment. Ideal candidates will have a strong understanding of IT infrastructure and excellent problem-solving abilities.
You will be part of a small team dedicated to ensuring smooth operations of all IT services. If you have a passion for technology and helping others, this position is perfect for you.
What you'll do
- Diagnose and resolve technical issues
- Provide support for hardware and software
- Assist with IT inventory management
- Document technical procedures
What you'll need
- Degree in Computer Science or related field
- 2+ years of IT support experience
- Certification in ITIL or similar preferred
Skills
Technical troubleshooting
Communication
Attention to detail
Good to have
Network configuration
Database management
Benefits
- Flexible work hours
- Health insurance
- Professional development
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What types of issues will I be troubleshooting?
You will work on hardware, software, and network-related issues.
Is this role remote or onsite?
This is an onsite role, requiring presence in our Jamshedpur office.
What qualifications do I need?
A degree in IT or a related field, along with relevant experience in technical support.
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