About the role
In this role, you will respond to IT support requests, troubleshoot software and hardware issues, and assist users in resolving technical problems. You will maintain documentation of support activities and contribute to improving IT processes. The ideal candidate should have a strong technical background, problem-solving skills, and a keen desire to assist others.
This is a great opportunity for someone looking to gain experience in IT support within a collaborative environment. You will work closely with other IT professionals and have the chance to develop your skills while providing essential services to our users.
What you'll do
- Respond to IT support requests
- Troubleshoot hardware and software issues
- Maintain documentation of support activities
- Collaborate with IT team members
What you'll need
- Degree in Computer Science or related field
- 1-3 years of experience in IT support
- Strong technical troubleshooting skills
Skills
Technical proficiency
Problem-solving
Customer service orientation
Good to have
Knowledge of networking
Experience with ticketing systems
Benefits
- Health insurance
- Paid time off
- Ongoing training
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
Questions about this job
What does an IT Support Analyst do?
You will provide technical support, troubleshoot issues, and assist users with software and hardware problems.
What qualifications do I need?
A degree in computer science or related field, with 1-3 years of experience in IT support.
Is this role onsite or remote?
This position is onsite in Kakinada.
What kind of support requests will I handle?
You'll assist with a variety of technical issues related to hardware, software, and network connectivity.
Listing last updated