Healthcare Customer Support Specialist

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Haldwani, Uttarakhand
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Healthcare

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a dedicated Healthcare Customer Support Specialist to join our team in Haldwani. This role requires strong communication skills and a passion for customer service in the healthcare sector.

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About the role

As a Healthcare Customer Support Specialist, you will be the first point of contact for patients seeking assistance. Your responsibilities will include answering queries, providing information about services, and facilitating appointment scheduling. The ideal candidate will have a keen interest in healthcare and a desire to help others.

You will work closely with healthcare professionals to ensure that patients receive the best support possible. This role suits individuals who enjoy working in a fast-paced environment and are committed to delivering excellent service. In return, you will benefit from a supportive team environment, opportunities for professional development, and a chance to make a real impact on patients' lives.

What you'll do

  • Respond to patient inquiries via phone and email.
  • Assist patients with appointment bookings and service information.
  • Collaborate with healthcare staff to ensure patient satisfaction.
  • Maintain accurate records of patient interactions.

What you'll need

  • Bachelor's degree or equivalent experience in healthcare or customer service.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication skills. Customer service orientation. Basic knowledge of healthcare services.

Good to have

Experience with healthcare software. Bilingual capabilities.

Benefits

  • Competitive salary and health benefits.
  • Opportunities for career advancement.
  • Supportive work environment.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the daily responsibilities of this role?
You will handle customer inquiries, provide information about services, and assist with appointment scheduling.
What qualifications are required?
A background in customer service and a passion for the healthcare industry are essential.
Is training provided?
Yes, comprehensive training will be provided to ensure you are fully prepared for the role.
What is the work schedule like?
This is a full-time onsite role, typically requiring 40 hours a week.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Healthcare Customer Support Specialist

₹25,000–40,000 a month

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