About the role
As a Customer Support Representative, you will be the first point of contact for customers, addressing inquiries and providing solutions. The role will involve handling customer calls, emails, and chats while ensuring a high level of customer satisfaction. We are looking for individuals who are empathetic, patient, and have strong problem-solving skills. This hybrid role allows you to work both from home and the office, providing flexibility.
What you'll do
- Respond to customer inquiries
- Provide solutions to customer issues
- Maintain accurate records of customer interactions
- Collaborate with the team to improve service processes
What you'll need
- Previous experience in customer service
- Excellent communication skills
- Ability to manage multiple tasks
Skills
Customer relationship management
Problem-solving abilities
Attention to detail
Good to have
Experience with customer support software
Knowledge of service improvement methods
Benefits
- Competitive salary
- Flexible work environment
- Opportunity for contract extension
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
Questions about this job
What are the main duties of this role?
You will handle customer inquiries via calls, emails, and chats.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 40,000 per month.
Is the job hybrid or remote?
This is a hybrid position, allowing both remote and onsite work.
How much experience is required?
1 to 3 years of experience in customer service is preferred.
How do I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated