About the role
As a Customer Support Advisor, you will be the first point of contact for customers seeking assistance with our products and services. Your role will involve answering queries, troubleshooting issues, and providing information regarding product features. This part-time position is perfect for individuals looking to start their career in customer service. Our client offers flexible scheduling and a supportive team environment, making it easy for you to balance work and studies.
What you'll do
- Respond to customer inquiries and provide solutions
- Document customer interactions in the CRM system
- Assist in product training for customers
- Maintain a positive customer experience
What you'll need
- High school diploma or equivalent
- Good verbal and written communication skills
- Basic computer proficiency
Skills
Strong communication skills
Patience and empathy
Ability to work in a team
Good to have
Experience with helpdesk software
Familiarity with customer service best practices
Benefits
- Flexible scheduling
- Opportunity for growth within the company
- Training and development programs
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What will my daily responsibilities be?
You will assist customers with their inquiries and resolve issues via phone and chat.
What experience do I need?
No prior experience is required, but customer service experience is a plus.
Is this role fully remote?
This is a hybrid position, with some work required onsite in Boring Road.
What is the expected salary?
The salary ranges from INR 15,000 to INR 25,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated