About the role
As a Customer Service Supervisor, you will oversee a team of customer service representatives, ensuring that they deliver high-quality service to clients. Your role will involve training, mentoring, and monitoring team performance. This position is perfect for individuals who have a passion for customer service and possess strong leadership skills.
You will work in a collaborative environment where your contributions will be valued. The hiring company is committed to ongoing training and offers opportunities for career advancement.
What you'll do
- Supervise customer service team
- Ensure customer satisfaction and service quality
- Train and mentor staff
- Handle escalated customer concerns
What you'll need
- Bachelor's degree or equivalent experience
- 3-6 years in customer service
- Leadership experience preferred
Skills
Leadership skills
Excellent communication
Problem-solving abilities
Good to have
Experience with CRM software
Conflict resolution skills
Benefits
- Competitive salary
- Career advancement opportunities
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
Customer Service Supervisor jobs in other cities
Questions about this job
What will my daily responsibilities include?
You will manage customer service operations, train staff, and handle escalated customer issues.
Is this position for experienced candidates?
Yes, we are looking for candidates with 3-6 years of experience in customer service.
Where is the job located?
The position is onsite in Durg City.
Listing last updated