Customer Service Specialist

ReHirers · recruiting for a confidential client

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Pay
₹20,000–35,000 a month
Location
Kharagpur, West Bengal
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Service Specialist to enhance customer satisfaction and respond to inquiries.

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About the role

As a Customer Service Specialist, you will be the voice of the company, addressing customer inquiries and resolving issues. Your role will involve utilizing various communication channels to provide support and ensure a positive experience for customers. This position is ideal for individuals with strong communication skills and a passion for helping others. You will have the opportunity to work in a supportive team environment focused on customer satisfaction.

What you'll do

  • Respond to customer inquiries
  • Resolve customer complaints
  • Provide product information and support

What you'll need

  • High school diploma or equivalent
  • 1+ years of experience in customer service
  • Strong communication skills

Skills

Excellent verbal and written communication Problem-solving abilities Ability to work independently

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Work from home
  • Flexible work hours
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What will my daily tasks include?
You will respond to customer inquiries, handle complaints, and provide product information.
Is prior experience necessary?
1 year of experience in customer service is preferred but not mandatory.
What is the salary range for this position?
Monthly salary ranges from INR 20,000 to INR 35,000.
How can I apply for this role?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Specialist

₹20,000–35,000 a month

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