About the role
As a Customer Service Executive, you will be the first point of contact for our customers. Your role will involve addressing customer inquiries, resolving complaints, and ensuring a seamless experience. This position is perfect for individuals who are passionate about customer care and are looking to grow in a dynamic environment.
You will work closely with the support team to achieve customer satisfaction goals. Our client offers a vibrant work culture and opportunities for professional development, making it an ideal place for driven individuals looking to advance their careers.
What you'll do
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues promptly and effectively
- Provide accurate product information and support
- Maintain customer records and documentation
What you'll need
- Bachelor's degree in any field
- 1-3 years of experience in customer service
- Strong communication and interpersonal skills
Skills
Excellent verbal and written communication skills
Problem-solving abilities
Customer-focused mindset
Good to have
Familiarity with CRM software
Multilingual abilities
Benefits
- Competitive salary with performance bonuses
- Health insurance and wellness programs
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will address customer inquiries, resolve complaints, and provide product information.
What qualifications do I need?
A bachelor's degree and experience in customer service are preferred.
What is the work environment like?
The role is onsite at Connaught Place, Gurugram, providing a collaborative workspace.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
What are the working hours?
The working hours are Monday to Friday, 9 AM to 6 PM.
Listing last updated