About the role
In this role, you will be the first point of contact for customers, addressing their queries and providing solutions to enhance their experience. The position is suitable for individuals who are passionate about customer service and enjoy problem-solving. You'll work closely with different teams to ensure a seamless customer journey. The hybrid work model allows flexibility while maintaining a collaborative environment.
What you'll do
- Handle customer inquiries and provide timely solutions.
- Collect customer feedback to enhance service delivery.
- Collaborate with internal teams to resolve issues.
- Maintain records of customer interactions.
What you'll need
- Bachelor's degree in any field.
- 1-3 years of experience in customer service.
- Excellent communication skills.
Skills
Strong problem-solving skills.
Excellent verbal and written communication.
Ability to work under pressure.
Good to have
Experience with CRM systems.
Knowledge of customer service best practices.
Benefits
- Competitive salary and performance bonuses.
- Health benefits and wellness programs.
- Flexible work hours with a hybrid model.
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are my main duties in this role?
You will manage customer inquiries, provide support, and improve customer satisfaction.
What qualifications do I need?
A minimum of 1 year in customer service is required.
Is training provided for this role?
Yes, comprehensive training will be provided.
What is the salary range?
The salary ranges from INR 25,000 to INR 40,000 monthly.
How do I apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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