About the role
ReHirers is hiring Call Center Executives for the voice process of a travel services client in Mirzapur, Uttar Pradesh. You will handle inbound and outbound calls, answer questions on tour packages, destinations and services, and process reservations, bookings and payments on the company's own systems.
The measure of the job is whether each caller's issue is actually settled, so clear speech, patience and accurate notes count for more than call volume. Any graduate can apply and freshers with good communication are welcome, because paid training comes before you take live calls.
Pay is ₹14,500 to ₹24,500 a month with performance incentives, on a permanent contract with an eight-hour shift. Immediate joiners are preferred for the Mirzapur customer support desk, and the team works to shared quality and satisfaction targets. Shift rosters are shared in advance, and team leaders are on the floor for calls that need an escalation or a second opinion.
What you'll do
- Handle inbound and outbound calls from customers in Mirzapur
- Give accurate information on tour packages, destinations and services
- Help customers resolve issues and address their concerns
- Process reservations, bookings and payments on the internal systems
- Follow up on open cases and keep call quality high
- Work with the rest of the team on a seamless customer experience
What you'll need
- Any graduate
- 0-2 years of experience; Mirzapur freshers with good communication may apply
- Excellent spoken communication
- Strong problem-solving ability and attention to detail
- Customer-focused attitude, able to adapt in a busy process
- Available to join immediately
Skills
Benefits
- Rs. 14,500 - Rs. 24,500 a month plus performance incentives
- Paid training before you go live on calls
- Eight-hour shift
- Permanent position
- Supportive team with room to move up
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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