About the role

ReHirers is hiring Call Center Executives for the voice process of a travel services client in Katni, Madhya Pradesh. You will handle inbound and outbound calls, answer questions on tour packages, destinations and services, and process reservations, bookings and payments on the company's own systems.

The measure of the job is whether each caller's issue is actually settled, so clear speech, patience and accurate notes count for more than call volume. Any graduate can apply and freshers with good communication are welcome, because paid training comes before you take live calls.

Pay is ₹14,500 to ₹24,500 a month with performance incentives, on a permanent contract with an eight-hour shift. Immediate joiners are preferred for the Katni customer support desk, and the team works to shared quality and satisfaction targets. Shift rosters are shared in advance, and team leaders are on the floor for calls that need an escalation or a second opinion.

What you'll do

Handle inbound and outbound calls from customers in Katni

Give accurate information on tour packages, destinations and services

Help customers resolve issues and address their concerns

Process reservations, bookings and payments on the internal systems

Follow up on open cases and keep call quality high

Work with the rest of the team on a seamless customer experience

What you'll need

Any graduate

0-2 years of experience; Katni freshers with good communication may apply

Excellent spoken communication

Strong problem-solving ability and attention to detail

Customer-focused attitude, able to adapt in a busy process

Available to join immediately

Skills

Voice process Customer service Call handling Booking systems Communication

Benefits

Rs. 14,500 - Rs. 24,500 a month plus performance incentives

Paid training before you go live on calls

Eight-hour shift

Permanent position

Supportive team with room to move up

Questions about this job

What is the Call Center Executive in Katni role at ReHirers?

The Call Center Executive in Katni position at ReHirers is a Full Time (Onsite) role based in Katni. Experience: Up to 2 yrs. Key skills needed include Voice process, Customer service, Call handling, Booking systems, Communication. Apply directly on ReHirers to get started.

What is the salary for the Call Center Executive in Katni position at ReHirers?

The Call Center Executive in Katni position at ReHirers offers a salary of 14,500 - 24,500 INR. Additional benefits include Rs. 14,500 - Rs. 24,500 a month plus performance incentives, Paid training before you go live on calls, Eight-hour shift, Permanent position.

How do I apply for the Call Center Executive in Katni job at ReHirers?

You can apply for the Call Center Executive in Katni position at ReHirers directly through ReHirers. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Dec 15, 2026.

How many jobs are currently available in Katni?

There are currently 10 active job openings in Katni on ReHirers. Popular categories include Retail (3), Finance (3), Administrative (2), Construction (1). Browse all jobs in Katni to find more opportunities.

How many Customer Service jobs are available right now?

There are currently 617 active Customer Service job openings listed on ReHirers. Top hiring locations for Customer Service roles include Delhi (6), Noida (4), Ludhiana (4), Dibrugarh (3). Explore all Customer Service jobs to find your ideal role.

Are there Customer Service jobs available in Katni?

There are 1 active Customer Service job opening in Katni on ReHirers. View all Customer Service jobs in Katni to apply today.

Listing last updated 16 Oct 2026