We are currently in search of a dedicated and talented professional to join our Call Center team in Chalakudy who can join immediate basis. As a Call Center Executive, you will play a crucial role in providing exceptional customer service to our Kerala clients.

As Call Center Representative job in Chalakudy, your primarily responsible to provide outstanding support to Kerala customers with addressing inquiries, queries, concerns, and feedback while ensuring a seamless customer experience.

Position : Call Center Executive / Representative

Location: Chalakudy, Kerala

Category: Call Center - Voice Process

Job Type: Permanent Job

Qualification : Any Graduate

Experience : 0 - 2 years (Even Freshers can apply with good communication skills - There is No Experience Required)

Job Details for Callcenter jobs

The Executive at Chalakudy Customer Support Dept, will be responsible for answering incoming calls, providing information to customers, addressing customer issues and complaints, inquiries to the appropriate department. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities as Call Center:

• Handle inbound and outbound calls with customers to assist them with inquiries of Chalakudy customers.
• Provide accurate and detailed information about our tour packages, destinations, and services.
• Assist Kerala customers in resolving issues, addressing concerns, and ensuring overall satisfaction.
• Process reservations, bookings, and payments accurately using our internal systems.
• Collaborate with other team members to ensure a seamless customer experience.
• Conduct regular follow-ups and maintain call quality to ensure guest satisfaction.

Qualifications :

• Excellent communication skills
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and adapt to changes.
• Should have customer-focused attitude,

Benefits as Working in Customer Support Center:

• Competitive salary and performance-based incentives
• Paid training,
• Flexible Time Schedule - 8 Hour Shift
• Friendly and supportive work environment with opportunities for advancement

Join Our Team Today!

If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valuable member of our Chalakudy Customer Support team and enjoy competitive benefits, career growth opportunities in Chalakudy KL, and a supportive work environment. Start your journey with us and make a difference every day!